The e-Government Second Action Plan
Enabling everyone to use effective government services via secure, integrated and easy-to-use multiple e-channels.
As the First Action Plan unfolds its success, Yesser introduced the Second Action Plan 1433 – 1437 AH (2012 – 2016) in collaboration with government agencies, universities, private sector, and representatives of the general public, in addition to consulting firms and international consultants in e-government.
Building sustainable e-government workforce.
Improving the citizens’ experience with the government agencies.
Developing a culture of collaboration and innovation.
Raising the efficiency of services provided by the government agencies.
Work streams of the e-Government Second Action Plan:
Human Resources, Communication and Change Management
Shared National Applications
- Demonstrating leadership in everything we do
- Do not wait, deliver on expectations
- Take pride in making a progess every day
- Support and effective participation
- Creative thinking - how can we do better