2012

The e-Government Second Action Plan

Enabling everyone to use effective government services via secure, integrated and easy-to-use multiple e-channels.

As the First Action Plan unfolds its success, Yesser introduced the Second Action Plan 1433 – 1437 AH (2012 – 2016) in collaboration with government agencies, universities, private sector, and representatives of the general public, in addition to consulting firms and international consultants in e-government.

Strategic Themes:

Building sustainable e-government workforce.

Improving the citizens’ experience with the government agencies.

Developing a culture of collaboration and innovation.

Raising the efficiency of services provided by the government agencies.

Work streams of the e-Government Second Action Plan:

  • E-Participation

    E-Participation

  • E-services

    E-services

  • Human Resources, Communication and Change Management

    Human Resources, Communication and Change Management

  • Shared National Applications

    Shared National Applications

  • Infrastructure

    Infrastructure

  • Institutional Framework

    Institutional Framework

Demonstrating leadership in everything we do
Do not wait, deliver on expectations

e-Government Values

Take pride in making a progess every day
Support and effective participation
Creative thinking - how can we do better
  • Demonstrating leadership in everything we do
  • Do not wait, deliver on expectations
  • Take pride in making a progess every day
  • Support and effective participation
  • Creative thinking - how can we do better

For further information about the e-Government Second Action Plan: