Events

2/22/2015 12:00 AM

 Workshop on compiling of government services

Date : 2/22/2015 12:00 AM

Time : 2/22/2015 12:00 AM

Location : Riyadh- Khuzama hall- King Khaled Road

Description :


The e-Government Program (YESSER) arranges a workshop entitled (Compiling of Government Services). The event will be held on Monday 23/2/2015 from 08:00 a.m. to 15:00 p.m. at Khuzama Hall (King Khaled Road, Khuzama District).
The workshop targets members of the e-government committees, organizational development, strategic planning and IT personnel in government agencies who are involved in compilation, specifying and documentation of government services.

Description:

The e-Government Program (YESSER) arranges a workshop entitled (Compilation of Government Services) within its initiatives designing to disseminate knowledge and to ensure implementation of the e-Government  Second Action Plan including initiative # (ES01) for increasing the number and maturity of e-services for all government agencies. In this workshop, the “Guidelines of compilation and publishing of government services” will be reviewed. The guide contains definition and classification of service types. “Government Service Repository” system will be reviewed in order to help government agencies identify and compile their respective government services and develop a roadmap for transition from traditional to electronic services and increasing their maturity level.

Objectives:

Introducing the guidelines for compiling and publishing of government services
Introducing the “Government Services Repository”
Introduction to National Enterprise Architecture 

Workshop schedule: 

 
From To  
08:30 09:00 Registration
09:00 09:15 Speech by YESSER Director General
09:15 09:40 Practical activity: Identify government service
09:40 10:45 Objective of government services compilation
Guidelines for compiling and publishing of government services

Description of government service
Definition of the process
Type of service
Service stages
Service classification and standards
10:45 11:00 Break
11:00 12:00 Review of practical activity
Samples of government services
Definition of maturity stages
Identify service priorities
12:00 12:30 Break & prayers
12:30 01:30 Government Services Repository 

01:30 02:15 Introduction to Enterprise Architecture

Objectives and benefits of National Enterprise Architecture (NEA)
NEA reference forms
02:15 03:00 Dinner and communication

Event Media