Service maturity indicator

Service maturity indicator

The indicator analyzes the digitization level of the e-services provided by various government agencies to citizens, residents, visitors, business sector and other government agencies.

It classifies government agencies into three categories based on their performance level in providing e-services:

Green category: Its ratio is from 85% to 100% (Excellent performance).
Yellow category: Its ratio is from 60% to 84% (Average performance).
Red category: Its ratio is from 0% to 59% (Poor performance).


Angecy name Maturity level indicator of the electronic transformation of government core services
64.17
Maturity level indicator of the electronic transformation of government core services
64.17