Mechanisms and Handbooks

E-government Transactions' Methodologies & Handbooks

​​​​​Best Practices aims at disseminating knowledge of information technology and building up an IT community. This will take place through a series of publications in the form of handbooks, and guiding methodologies, on the best practices, and the learned lessons. This publication activity will be subject to certain criteria, methodologies, and clear frameworks, and will be presented in a simple and easy format for the benefit of government agencies' employees.

The publications will be available in the form of documents in Arabic and English, and will undergo a constant process of updating and change. Your suggestions and comments on these documents will help to improve and update their contents.

This series covers handbooks and methodologies that throw light on e-Government transactions and related aspects. It will also act as a guide for implementation of e-Government transactions' projects, undertaken by the government agencies.

The indicated documents are as follows:


Mobile Government brochure

This study has been prepared to review existing concepts and advantages of the existing m-Gov. services to government agencies in Saudi Arabia in order to help them transit from e-Government services into m-Gov. services. The study is designed to help agencies overcome some challenges they encounter while using the features that are expected to be rendered by m-Gov. services. The study contains guidelines to government agencies so that they are prepared to accept the m-Gov. concept and comply with prerequisites, advanced applications and services of mobile devices based on ICT technologies.




National Application Reference Model


Open Data Handbook


Guide to introducing of Social Media e-participation Tools by Saudi Government Agen