Strategies & Regulations

Transformation Measurement Mechanism

E-Government Transformation Measurement Mechanism


This has reference to the Council of Ministers' resolution No. 40 dated 27/02/1427H regarding e-Government Implementation Rules. As per stipulated in the general rules of these restrictions, Rule(22) states that each government agency is to measure the scale of its transformation to the e-government every six months, and such measurement is to be handled according to indicators set by the e-government program (Yesser). Such indicators are to be included in the annual report of such government agency and a copy of which is to be sent to the e-government program. In addition, Rule (23) states that a semi-annual report – prepared by the Program – is to be raised to the Royal Cabinet reflecting the range of transformation to the e-government program according to the same indictors referred to in Rule (22) above.
In order to achieve a follow-up process that is built on global methodologies and best international practices, principles have been set to design a comprehensive framework to measure the progress achieved along the program's phases and procedures. The following aspects have been focused upon in the designed framework:

  1. The framework should provide the decision maker with expressive and direct measurements that enable him follow up the work progress in the concerned government agency. These measurements should include all aspects required to achieve the e-Government Interoperability vision through the e-government strategy and the first action plan.
  2. It should be able to support the program's role as a facilitator to e-government transformation.
  3. It should provide comparison capability using relevant performance indicators that are closely relating to the objectives of the e-government initiative in the Kingdom.
  4. It should provide comprehensive measurement process including all instructions stipulated in the e-Government Implementation Rules resolution.

In this respect the Program has developed a simplified transitory framework basing on the comprehensive framework and going in line with the e-Government Implementation Rules. To achieve this end, current phase has been defined as building phase which is divided into 4 perspectives:

  • Institutional organization of e-government.
  • Information Environment.
  • Technical Infrastructure.
  • Electronic Services.

The following diagram shows the preliminary perspectives suggested for this phase.