Implementing a survey on e-Government customer satisfaction indicators in Saudi Arabia.
Project Scope covers two main components:
Government/Citizens (G2C) 5000 Respondents
Government/Business (G2B) 500 Respondents
Males and females had been covered (citizens and residents) in the age group between 15 and 65 years old.
All the administrative regions in Saudi Arabia were covered:
Riyadh - Makkah - Jeddah - Dammam - Al-Qaseem - AlMadina - Asir
– Albaha - Najran - Jazan - Jouf - Arar - Hail - Tabuk