In reference to e-Government Application Regulations issued pursuant to the Cabinet's resolution no (40) dated 27/2/1427H and what the general provisions of such regulations include in the clause no. (22) which states that each Government Entity should implement a biannual Score-Measurement of how much it achieved in the e-Government Transformation. Such a Measurement should be implemented in accordance with certain indicators and criteria defined by Yesser Program and to be included within the annual report of each Government Entity, and a copy of such a report is to be sent to Yesser Program.
As stated in clause no. 23, a general biannual report should be prepared by Yesser Program to be sent to the Royal Majesty, Pointing out how long Government Entities have achieved the e-Government Transformation in lines with the indicators referred to within above-mentioned clause no. (22), and pursuant to all regulations, laws and legislations relevant to the application of e-Transactions within all Government entities, and finally acting through the famous concept that says: "What Gets Measured, Gets Managed".
Accordingly, the Measurement first initiative was launched to evaluate the factual status of e-Government Transformation. This includes evaluation of the Government Entities internal e-Transactions and all initiatives and programs relevantly executed to support this mission. It included, in addition, evaluating distinctive projects adopted to help develop Government performance and ensure that services will be effectively and efficiently offered for citizens. Yesser Program has been in charge of periodically following up this Measurement in accordance with a specified methodology and a set of indicators derived from local and international distinctive experiments. It has also been responsible for preparing regular reports to be sent to Government Entities in addition to a general report to be sent to the Royal Majesty pursuant to relevant regulations.
As for the general aspects of the said Measurement, they come as follows:
With a comprehensive methodology based upon international best practices, basics were formulated to design a comprehensive framework for measuring the development of general work of the Program, taking into consideration the objectives behind this Measurement as follows:
As Measurement of e-Government Transformation has still been considered an unprecedented step in Kingdom of Saudi Arabia, hypotheses were put in accordance with various studies executed by Yesser Program after evaluating the status of Government Entities through continuous communications to know their preparedness for e-Government Transformation. Such hypotheses led to formulation of a Measurement Methodology derived from the above mentioned objectives, yet keeping in mind the following principles:
Consequently, Yesser Program has developed a general methodology to be executed through different stages of application where evaluation of e-Government Transformation is to be made. The following diagram indicates the general framework of implementation stages of e-Government upon which Measurement was based taking into consideration regulations of e-Government and relevant resolutions issued to support the e-Transformation Journey:
Diagram1: General Framework for stages of e-Government Implementation