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Yeseer launch the fifth edition of Achievement Award and calls for participation<p>​Called e-Government Program (Yesser) all government agencies to participate in the Achievement Award for e-government transactions</p>Called e-Government Program (Yesser) all government agencies to participate in the Achievement Award for e-government transactions.12/9/2015 9:00:00 PM2015-12-10T10:56:40Z641
Yesser Director General receives Middle East Call Center Award 2015<div class="news-details-migration"> <p>​Riyadh-MAA:</p> <p>Eng. Ali bin Saleh Al-Soma, Director General of the e-Government Program (Yesser) received the Middle East Call Center  Award 2015 that has been awarded to the National Call Center (Amer) as the best non-profit call center that provides support. Held at Yesser head office in the presence of Mr. Dominick Keenaghan president of  Insights Company that offers the award every year, the ceremony was attended by Yesser department managers.<br>The Middle East Call Center Award, a nine years old award,  is an indicator of quality and compliance with international standards.<br>Eng. Al-Soma indicated that (Amer) depends on partnership with government agencies for supporting of e-services delivered through multiple easy-to-access channels. (Amer) has become of substantial value to  the increasing number of government agencies linking to the center.  Endeavors are underway to ensure more  government agencies  link to (Amer) so that its services will be expanded to include the largest possible number of government agencies.<br>Eng. Abdullah Maigil, Director of Shared Products & Services said (Amer) responded to more than 800,000 inquiries  and customer reports since its establishment through eight different channels at the rate of approximately 650,000 telephone calls, 65,000 immediate calls, 40,000 responses through the Center’s website, 62,000 through e-mail and more than 300 facsimile responses. Response through text message amounted to 30,000 messages. More than 52,000 responses were made through the Center’s formal accounts on social media i.e. Twitter and Facebook. <br>Eng. Maigil explained that the center provides response to inquiries and delivers support services to ten government agencies in Saudi Arabia including “Saudi” portal, Ministry of Civil Service, Zakat & Income Tax, Saudi Postal Service, in addition to e-Government Achievement Award, e-Payment (SADAD), National Certification Center, Communications & IT Commission, Centennial Fund and the Saudi Electronic University.<br>Eng. Maigil urged the e-Government community in Saudi Arabia to visit (Amer) website (<a href="http://www.199099.gov.sa/">www.199099.gov.sa</a> ) or use the universal telephone number 199099 to utilize the services provided by the center.<br>Yesser Director General decorated the work team comprising members from all departments that contributed to winning the award.  While commending their great efforts, Al-Soma signaled a greater objective to extend the Center’s services to all segments of the Saudi society  who use e-Government services.</p> <img src="/ar/mediacenter/news/PublishingImages/2015/DSC_0947.JPG" alt="" style="margin:5px;width:600px;height:399px;" /><br><br> </div> Eng. Ali bin Saleh Al-Soma, Director General of the e-Government Program (Yesser) received the Middle East Call Center Award 2015 ..6/5/2015 9:00:00 PM2015-06-07T01:54:49Z163
Online authentication of articles of association<div class="news-details-migration"> <div style="text-align:justify;">​Riyadh – Yesser Media Department:<br>Ministry of Commerce & Industry in collaboration with Ministry of Justice launched online authentication of articles of association. The service includes lodging of documents with the Notary Public. An appointment with the Notary Public can be prescheduled online.<br>All support documents  to the Articles of Association can be downloaded from MCI portal without the need for making a physical visit.</div> </div> Ministry of Commerce & Industry in collaboration with Ministry of Justice launched online authentication..4/13/2015 9:00:00 PM2015-04-14T23:04:31Z171
Saudi Ports Authority launches online inquiry about containers<div class="news-details-migration"> <div style="text-align:justify;">​​​​​Riyadh – E-Media:<br>Saudi Ports Authority launched a new e-service for inquiry about incoming and outgoing containers through it portal: <a href="http://www.ports.gov.sa/">http://www.ports.gov.sa</a><br>The new service allows users to  track their  containers online from the port of departure to the port of destination. The new service saves a lot of time and labor. It provides effective communication service in the port environment that ensure better services to customers. At an earlier date, Ports Authority launched six interactive, procedural and informational  e-services. </div> </div> Saudi Ports Authority launched a new e-service for inquiry about incoming and outgoing containers ..4/11/2015 9:00:00 PM2015-04-13T01:09:35Z173
Yesser celebrates completion of Phase 2 of the Business Intelligence Project<div class="news-details-migration"> <p style="text-align:left;"></p><div>​Riyadh – Yesser Media Department:</div><p></p> <div>Yesser celebrated  successful completion of phase 2 of the Business Intelligence Project. </div> <div>Eng. Abdul Aziz Shuaibi, Vice Director General for Strategic Planning decorated  the project team members and partners.</div> <div> </div> <div><img src="/ar/mediacenter/news/PublishingImages/2015/WP_20150408_13_15_27_Pro__highres.jpg" alt="" style="margin:5px;width:600px;height:337px;" /><br><br> </div> </div> Yesser celebrated successful completion of phase 2 of the Business Intelligence Project..4/11/2015 9:00:00 PM2015-04-13T01:59:37Z172
KSA participates in the World Summit for Information Society 2015 (WSIS)<div class="news-details-migration">​​ ​Riyadh – Yesser Media Affairs:<br>A group of Saudi government agencies will participate in UN initiative WSIS 2015 Award.<br>The award rewards the best  IT and e-content projects and applications across the world in more than 160 contestant countries. The biannual award is determined by an international panel. It helps enrich  innovation in the IT area.  It is a hub for all outstanding initiatives and initiative owners who acknowledge the importance of the local content and its role in creating the information society. Moreover, the award supports and develops digital content smart ideas. <br>You may use the following link to vote for  contestant Saudi projects:<br><a href="http://groups.itu.int/stocktaking/WSISProjectPrizes.aspx#vote">http://groups.itu.int/stocktaking/WSISProjectPrizes.aspx#vote</a><br>The following link provides instructions on the voting process:<div><div><a href="http://www.slideshare.net/mobile/YesserProgram/ss-46760517">http://www.slideshare.net/mobile/YesserProgram/ss-46760517</a></div> </div> <p style="text-align:justify;"><img src="/ar/mediacenter/news/PublishingImages/2015/321654.jpg" alt="" style="margin:5px;width:580px;height:580px;" /><br><br> </p> <div> </div> <div style="text-align:justify;"> </div> </div> A group of Saudi government agencies will participate in UN initiative WSIS 2015 Award ..4/10/2015 9:00:00 PM2015-04-11T23:49:36Z174
Government agencies receive training on interlinking with the Government Service Bus (GSB) and the Government Secure Network (GSN)<div class="news-details-migration"> <div style="text-align:justify;">​​Riyadh – Yesser Media Department:<br>A group of government agencies received training on the technical steps of interlinking with GSB and GSN. The training was  an awareness program designed to expedite interlinking of government agencies to GSB and expand the scope of learning and skills building in the area of e-Government, maximization of e-services maturity in all government agencies. The training was attended by Ministries of Social Welfare and  Agriculture, SASO, Saudi Health Practitioners Board, Saudi Postal Services and  Food & Drug Authority.</div> <img src="/ar/mediacenter/news/PublishingImages/2015/02020.jpg" alt="" style="margin:5px;width:600px;height:209px;" /><br><br> </div> A group of government agencies received training on the technical steps of interlinking with GSB and GSN ..4/7/2015 9:00:00 PM2015-04-11T22:59:37Z175
Yesser completes two training programs for its employees<div class="news-details-migration"> <div style="text-align:justify;">​Riyadh – Yesser Media Department: <br>Yesser HR arranged training for its employees on technical writing and effective communication.  Another  3-day program on innovative thinking was conducted.</div> <div style="text-align:justify;"><img src="/ar/mediacenter/news/PublishingImages/2015/987987.jpg" alt="" style="margin:5px;width:600px;height:448px;" /></div> </div> Yesser HR arranged training for its employees on technical writing and effective communication ..3/27/2015 9:00:00 PM2015-04-11T22:54:46Z176

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